Bereavement Care Team

Bereavement Care Team

1. What does the team do/what are they responsible for?

The Bereavement Care Team provides an invaluable empathetic service to families at a time of extreme distress and sadness. The service provides information, advice and support for the next of kin in all aspects of bereavement care.

Bereavement Care Team - Adult Services

The Bereavement Care Team for adult services is based in the Family Support Services in the Royal Manchester Children's Hospital, Oxford Road, Manchester M13 9WL.

The Centre is open from 9.00 am to 5.00 pm, Monday to Friday. Telephone contact can be made by free phone (0800 085 3407) between the hours of 9.00 am and 5.00 pm.

The team is responsible for all aspects of bereavement care, when a death takes place at Central Site and Trafford General or within the Accident and Emergency Department.

The service provides advice, support and information for bereaved people.

Bereavement Advisors provide help and emotional support for bereaved people in the following areas:

• Arranging completion of all documentation, including medical certificates.
• Arranging cremation papers when needed.
• Advice and information regarding funeral arrangements.
• Emotional support.
• Formal Counselling - can be arranged for next of kin of people who die in CMFT.
• Liaising with the Coroners staff, police, social workers and General Practitioners (family doctor).
• Helping next of kin to complete documentation and providing advice regarding help from the DSS Welfare Funeral Grant SF200.
• Explaining probate and legalities following death.
• Making arrangements for tracing next of kin where no next of kin is recorded in the medical records.
• Arranging a funeral where no next of kin has been found.
• Assisting Consultants to gain consent for hospital post mortem.
• Providing training and information on bereavement related issues to other staff members.

Bereavement support is available from the time of death until an agreed time when the next of kin no longer require that support.

2. Who’s in the team?

Katie Leicester
Bereavement Manager
Lisa Barrett
Bereavement Advisor
Chris Nuttall
Bereavement Advisor
Barbara Waters
Bereavement Advisor
Sheila Hunt
Bereavement Advisor
Lenka Rossova
Bereavement Administrator

3. What projects are you currently working on?

• Cremation Rotas for both sites
• Memorial services
• Property and Valuables systems to return to relatives
• Teaching Packages
• Probate information for families

4. How do I contact the team?

Email - Bereavement.care@cmft.nhs.uk
Telephone – 276 8989
Website - Please click here.